First thing, is to stop and render aid. Call 911 for emergency medical help if needed. Second, notify the police. Note: police are not likely to come to the scene if the accident occurred in a parking lot, or there are no injuries.
Now its time to gather information.
The top priorities:
- Be sure to get the drivers name, dob, and drivers license.
- The license plate of their vehicle. (We can pull the registered owner of a vehicle from this)
- Getting witnesses’ names and contact numbers can be a huge help especially when other parties change their story after they leave the scene. The police coming out and getting statements and recording the accident at the scene acts as a great “witness” source in addition to any other witnesses. (Be sure to get a copy of the police report at the scene if you can as the form can take 3 or more days to be available again.)
- Get insurance information on the other vehicle involved in the accident.
Other helpful information to gather at the scene:
- Addresses of other driver.
- Names of passengers in your car and other car(s) and their contact numbers.
- Color of other car
- Pictures of the damages and area.
From here you have several options on filing the claim:
- Call our local Bee Cave/Lakeway office: 512-215-4044
- Call the claims department of the other at fault party. Click here for details on this option.
- Call your insurance company's claims department.